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EPOS Hardware for Retail & Hospitality
Reliable EPOS hardware is at the heart of modern retail and hospitality operations. From processing transactions at a shop counter to managing orders in a busy restaurant, the right point-of-sale hardware helps staff serve customers quickly and keep day-to-day operations running smoothly.
Tek Direkt supplies EPOS and POS hardware for retail, hospitality and other customer-facing businesses, including receipt printers, barcode scanners, POS peripherals and related business technology from leading manufacturers.
Whether you're replacing a single device, opening a new location or purchasing hardware for multiple sites, we can help you source the equipment you require.
Already know the hardware you need? Send us the manufacturer part number (MPN) and quantity and we'll provide a business quote.
What Hardware Does an EPOS System Need?
An Electronic Point of Sale system can combine several pieces of hardware depending on the business and software being used.
A typical EPOS workstation may include:
- POS terminal or touchscreen
- Receipt printer
- Barcode scanner
- Cash drawer
- Customer display
- Keyboard or programmable keypad
- Payment terminal
- Label printer
- Network equipment
- Other POS peripherals
Not every business needs every component. A small café may require a touchscreen, receipt printer and payment terminal, while a retail checkout may also need barcode scanning, cash handling and customer-facing display hardware.
EPOS Hardware for Retail
Retail environments depend on fast, dependable technology at the checkout.
Typical retail EPOS hardware can include:
- Touchscreen POS terminals
- Barcode scanners
- Receipt printers
- Cash drawers
- Customer displays
- Label printers
- POS keyboards
- Peripheral accessories
The exact configuration depends on the type of retailer.
A convenience store processing large numbers of barcoded products has different scanning requirements from a clothing boutique, while a multi-site retailer may place greater importance on standardising hardware across every location.
EPOS Hardware for Hospitality
Restaurants, cafés, pubs, bars and other hospitality businesses need point-of-sale hardware capable of supporting busy customer-service environments.
Common hospitality applications include:
- Order entry
- Receipt printing
- Kitchen or order printing
- Payment processing
- Customer receipts
- Counter service
- Table service
- Collection orders
Hardware reliability becomes particularly important during busy service periods because the failure of one small component can disrupt an otherwise functioning EPOS system.
POS Receipt Printers
Receipt printers are one of the most important components of many EPOS installations.
Modern thermal receipt printers can provide fast printing without requiring ink or toner, making them well suited to high-volume transaction environments.
Receipt printers are commonly used for:
- Customer receipts
- Order tickets
- Collection receipts
- Transaction records
- Counter-service orders
When choosing a POS printer, consider print speed, paper width, connectivity, physical footprint and compatibility with your EPOS software.
For a broader look at receipt-printing options for shops, cafés, restaurants, bars and other customer-facing environments, see our Receipt Printers for Retail & Hospitality page.
Epson POS Receipt Printers
Epson is one of the best-established manufacturers of POS printing technology.
Its receipt-printer range is widely used in retail, hospitality and other customer-facing environments.
For businesses requiring straightforward thermal receipt printing, the Epson TM-T20IV provides a compact option for checkouts, cafés, restaurants and other EPOS installations.
Epson also offers POS printers designed for more specialised requirements, including different connectivity options and installation environments.
When replacing an existing Epson printer, check the complete manufacturer part number rather than assuming every version of the same printer family has identical interfaces.
Barcode Scanners for Retail EPOS
Retail businesses processing products with barcodes will normally require a scanner at the checkout.
Different environments may use:
- Handheld barcode scanners
- Presentation scanners
- Omnidirectional scanners
- Cordless scanners
- 2D barcode scanners
A conventional handheld scanner can work well where employees pick up and scan individual products.
Higher-throughput counters may benefit from a presentation or omnidirectional scanner that can read barcodes without the operator carefully aligning the scanner with every item.
If you're comparing scanning technology, our Barcode Scanner Buyer's Guide explains the main scanner types and features to consider.
1D or 2D Barcode Scanner for Retail?
Traditional retail barcodes are often 1D codes, but modern retail environments increasingly encounter 2D codes as well.
A 2D barcode scanner can typically capture both conventional 1D barcodes and formats such as QR codes and Data Matrix.
This can provide greater flexibility where a business needs to scan:
- Product barcodes
- QR codes
- Mobile-device screens
- Loyalty applications
- Digital vouchers
- Tickets or other 2D codes
For a new EPOS installation, consider the types of codes the business expects to encounter during the lifetime of the hardware rather than only those being scanned today.
Handheld vs Presentation Barcode Scanners
The way products are presented at the checkout should influence scanner choice.
Handheld Barcode Scanners
Handheld scanners are flexible and can be useful where products vary considerably in size or employees need to move the scanner towards the item.
They are commonly used in general retail, stockrooms and lower-volume checkout environments.
Presentation & Omnidirectional Scanners
Presentation scanners are designed to sit on the counter while the operator moves products into the scanning area.
They can be particularly effective for:
- Convenience retail
- Pharmacy
- Specialist retail
- Ticketing
- High-frequency counter transactions
Models such as the Honeywell Genesis XP 7680g are designed around this style of hands-free presentation scanning.
Cash Drawers
Cash remains part of the payment mix for many retail and hospitality businesses.
A cash drawer can be connected as part of the EPOS environment and, depending on the system, may be triggered through the receipt printer or POS terminal.
Before replacing a cash drawer, check:
- Physical dimensions
- Number of note and coin compartments
- Interface
- Printer compatibility
- Locking mechanism
- Under-counter mounting requirements
Don't assume every cash drawer will connect directly to every receipt printer or EPOS system.
Customer Displays
Customer-facing displays allow transaction information to be presented to the customer during checkout.
Depending on the system, a display may show:
- Products
- Quantities
- Prices
- Transaction totals
- Promotional information
- Customer messages
Some EPOS terminals support integrated customer displays, while others use a separate peripheral.
Check compatibility with both the POS hardware and the software before purchasing.
POS Terminals & Touchscreens
The POS terminal is where employees interact with the EPOS software.
Touchscreen terminals can provide a straightforward interface for retail and hospitality applications and are available in different sizes, specifications and mounting formats.
When choosing a terminal, consider:
- Screen size
- Touch technology
- Processor and memory requirements
- Operating system
- Available ports
- Network connectivity
- Peripheral connections
- Mounting requirements
- EPOS software compatibility
For multi-site deployments, using a consistent hardware specification can also make replacement, support and staff training easier.
EPOS Hardware for Cafés & Coffee Shops
A café may have relatively straightforward hardware requirements but still needs equipment capable of coping with busy service periods.
A typical counter could combine:
Touchscreen POS terminal → Receipt printer → Payment terminal → Cash drawer
Businesses selling packaged products may also add barcode scanning.
Compact equipment can be particularly valuable where counter space is limited.
EPOS Hardware for Restaurants
Restaurant EPOS environments can be more complex.
Depending on the software and service model, hardware may be used at:
- Front-of-house tills
- Bars
- Collection counters
- Kitchen areas
- Manager workstations
Receipt and order printers may therefore be required in several physical locations.
Connectivity and environmental suitability become important when hardware is positioned away from the main counter.
EPOS Hardware for Pubs & Bars
Speed and reliability are particularly important at busy bar environments.
Hardware should be selected around the actual workflow rather than simply choosing the cheapest available peripheral.
Consider:
- Counter space
- Transaction volume
- Receipt requirements
- Cash handling
- Connectivity
- Peripheral durability
- Number of POS positions
For larger venues, standardising printers and peripherals can simplify spares and replacements.
EPOS Hardware for Shops
Different retailers have different checkout requirements.
A small independent store may operate from one POS position, while larger businesses may require multiple checkout stations and additional equipment for stockrooms or customer-service desks.
Retail hardware may therefore extend beyond the checkout to include barcode scanners, label printers and other inventory technology.
This is where Tek Direkt's wider Auto-ID range can complement conventional EPOS equipment.
Receipt Printer Connectivity
One of the easiest mistakes to make when replacing a receipt printer is ordering the right model with the wrong interface.
Depending on the manufacturer and configuration, POS printers may support:
- USB
- Ethernet
- Serial
- Wi-Fi
- Bluetooth
An existing installation using a serial connection, for example, cannot automatically be replaced with a USB-only configuration simply because both printers have the same family name.
Always check the complete MPN and connectivity before ordering.
Replacing Existing EPOS Hardware
Replacing an individual EPOS component can be more complicated than purchasing hardware for a completely new installation.
Before ordering a replacement, record:
- Manufacturer
- Model
- Full MPN
- Current connection type
- Operating system
- EPOS software
- Connected peripherals
Where possible, use the exact manufacturer part number from the existing device.
If that product has been discontinued, those details make it much easier to identify an appropriate replacement.
EPOS Hardware for Multi-Site Businesses
Businesses operating multiple locations may need to think beyond the cost of each individual device.
Standardisation can make it easier to:
- Maintain spare hardware
- Replace failed devices
- Support users
- Deploy software
- Manage accessories
- Train employees
- Expand into additional locations
For larger hardware requirements, provide Tek Direkt with the quantities and manufacturer part numbers so we can quote against the complete requirement rather than treating each device as an isolated purchase.
Epson EPOS Hardware
Epson provides POS receipt printing technology used across retail and hospitality environments.
The Epson range includes thermal POS printers suitable for everyday transaction printing alongside models designed for different connectivity and operational requirements.
For businesses replacing existing Epson equipment, the exact MPN is particularly useful because different configurations can look almost identical while offering different connectivity.
Honeywell Retail Technology
Honeywell provides barcode scanning and data-capture technology for retail as well as warehousing, logistics and other operational environments.
Its scanner portfolio includes handheld, cordless and presentation-style devices suited to different checkout workflows.
For retail counters where hands-free scanning is desirable, presentation scanners can provide an alternative to a conventional handheld device.
Zebra Retail Technology
Zebra Technologies supplies barcode scanners, mobile computers and printing technology used across retail operations.
Zebra scanning hardware can support checkout, stockroom and inventory workflows, allowing businesses to use related technology across both customer-facing and back-office environments.
EPOS Hardware Beyond the Checkout
EPOS technology shouldn't necessarily be considered in isolation from the rest of the business.
A retailer might use:
- POS equipment at the checkout
- Barcode scanners at checkout and in the stockroom
- Mobile computers for inventory
- Label printers for product and shelf identification
- Receipt printers for transactions
- Business IT and networking behind the operation
Selecting compatible hardware across these workflows can help create a more consistent technology environment.
For stocktaking, inventory, replenishment, goods receiving and other mobile retail workflows, see our Mobile Computers for Retail & Stock Control page.
How to Choose EPOS Hardware
Before purchasing new EPOS equipment, establish:
- What EPOS software is being used?
- Which operating system is required?
- What ports and interfaces are available?
- Which peripherals must connect?
- Is barcode scanning required?
- Are 2D barcodes needed?
- Is receipt printing required?
- Will the business accept cash?
- How much counter space is available?
- Is the hardware for one site or multiple locations?
- Are replacement devices or spares required?
Compatibility should come before price.
A cheaper device isn't good value if it doesn't work correctly with the EPOS system already in place.
Building a Complete Retail EPOS Setup
A typical retail installation could combine:
POS terminal + barcode scanner + receipt printer + cash drawer + customer display + payment terminal
Additional hardware can then support stockroom and inventory workflows.
The exact combination depends on the business, software and transaction process.
Tek Direkt can supply individual replacement devices or hardware for wider deployments.
Buy EPOS Hardware for Retail & Hospitality
Tek Direkt supplies EPOS hardware for shops, restaurants, cafés, pubs, bars and other customer-facing businesses across the UK.
Whether you need a receipt printer, barcode scanner, POS peripheral or equipment for a wider rollout, we can help source business hardware from leading technology manufacturers.
Already have a supplier quote?
Use Beat My Quote and send us the MPN, quantity or existing supplier quotation for another price to compare. Tek Direkt's quote service specifically covers receipt and POS printers and EPOS hardware.

