Epson TM-T20IV Thermal POS Receipt Printer

Fast, Reliable Receipt Printing for Retail and Hospitality

The Epson TM-T20IV is a compact thermal POS receipt printer designed for businesses that need dependable, economical and fast receipt printing.

Ideal for retail, hospitality, cafés, restaurants, convenience stores and other point-of-sale environments, the TM-T20IV combines print speeds of up to 250mm per second with a compact, modern design suitable for customer-facing counters.

With USB and Serial connectivity as standard on the TM-T20IV(101), plus an Ethernet-equipped TM-T20IV(102) option, businesses can choose the configuration that best suits their existing POS system and network.

Fast 250mm/sec Receipt Printing

The Epson TM-T20IV can print at speeds of up to 250mm per second, helping businesses process transactions quickly during busy trading periods.

Fast receipt production is particularly valuable in high-traffic retail and hospitality environments, where reducing the time spent waiting for receipts can help keep queues moving.

The printer uses proven direct thermal technology, so no ink cartridges or ribbons are required.

Simply install the appropriate thermal receipt roll and the printer is ready to produce clear, professional receipts.

80mm Thermal Receipt Printing

The TM-T20IV is primarily designed as an 80mm POS receipt printer and supports roll media measuring 79.5 ± 0.5mm wide.

It can also accommodate narrower 57.5 ± 0.5mm roll paper using the appropriate configuration.

With a print resolution of 203 x 203 dpi, the printer can produce clear text, graphics and barcodes for professional customer receipts.

Reduce Receipt Paper Usage

One of the useful features of the Epson TM-T20IV is its Automatic Paper Reduction functionality.

The printer can reduce elements such as top and bottom margins, line-feed width and barcode height to decrease the amount of receipt paper used.

It can also print the logo for the next receipt before cutting the current one, reducing the top margin by a further 12mm.

For businesses processing large numbers of transactions, reducing the length of individual receipts can result in meaningful savings in paper consumption over time.

Built for Reliable Everyday Operation

A POS printer needs to perform consistently throughout the working day, particularly in busy retail and hospitality environments.

The Epson TM-T20IV has been designed with commercial reliability in mind.

Its printing mechanism is rated for 15 million lines, while the automatic cutter is rated for up to 2 million cuts.

Epson also specifies a mean time between failures (MTBF) of 360,000 hours.

This makes the TM-T20IV a dependable choice for businesses requiring a receipt printer for regular daily operation.

USB and Serial Connectivity

The Epson TM-T20IV(101) provides both USB 2.0 and RS-232 Serial connectivity.

Having both interfaces built into the printer provides greater flexibility when connecting it to different generations of POS hardware.

This can be particularly useful for businesses upgrading their POS computers while retaining existing peripherals or applications.

The printer also provides a drawer kick-out interface for connection to a compatible cash drawer.

Ethernet Option Available

Businesses that need to connect their receipt printer directly to a network can choose the Epson TM-T20IV(102).

This model adds Ethernet connectivity alongside USB and Serial interfaces.

The Ethernet-equipped version can be particularly useful for networked POS environments or businesses where the receipt printer needs to be positioned separately from the main POS terminal.

Compact, Modern Design

POS hardware is often positioned directly in front of customers, making appearance and available counter space important considerations.

The Epson TM-T20IV features a compact and modern design suitable for customer-facing retail and hospitality environments.

Measuring approximately 140mm wide, 199mm deep and 146mm high, it can fit comfortably onto many checkout counters and service desks without taking up excessive workspace.

Automatic Receipt Cutter

The integrated automatic cutter provides a partial cut after each receipt, allowing customers or employees to remove the finished receipt quickly.

The cutter is rated for up to approximately 2 million cuts, making it suitable for busy commercial environments processing a high number of transactions.

Ideal Applications

The Epson TM-T20IV is suitable for a wide range of point-of-sale applications, including:

Retail checkouts
Restaurants
Cafés
Bars and pubs
Hotels
Convenience stores
Grocery stores
Takeaways
Ticket counters
Customer service desks
Independent retailers
Hospitality POS systems
EPOS installations

Key Features

Thermal POS receipt printer
Up to 250mm/sec print speed
203 x 203 dpi print resolution
Designed primarily for 80mm receipt rolls
Supports 79.5 ± 0.5mm roll paper
Supports 57.5 ± 0.5mm media
Automatic paper reduction functionality
Automatic partial cutter
Cutter life of up to 2 million cuts
Printer mechanism life of 15 million lines
360,000-hour MTBF
150km print-head life
USB 2.0 connectivity
RS-232 Serial connectivity
Drawer kick-out connection
Ethernet available on TM-T20IV(102)
Compact countertop design
Direct thermal printing – no ink or ribbon required
24-month Epson carry-in warranty

Epson TM-T20IV(101) or TM-T20IV(102)?

The TM-T20IV is available in different connectivity configurations.

Choose the TM-T20IV(101) if you need: USB + Serial

This is a strong choice for a receipt printer connected directly to a POS computer or till.

Choose the TM-T20IV(102) if you need: USB + Serial + Ethernet

The additional Ethernet interface makes the 102 version more suitable where the printer needs to connect to a wired business network.

If you're unsure which version is compatible with your POS system, Tek Direkt can help you identify the correct part number before ordering.

Does the Epson TM-T20IV Need Ink?

No, the Epson TM-T20IV uses direct thermal printing technology, so there are no ink cartridges, toner cartridges or thermal transfer ribbons to replace.

The printer creates the image by applying heat to compatible thermal receipt paper.

This helps keep everyday consumable requirements simple – businesses primarily need to replace the receipt roll when it runs out.

What Receipt Rolls Does the Epson TM-T20IV Use?

The TM-T20IV is primarily an 80mm thermal receipt printer, supporting roll paper approximately 79.5mm wide and up to 83mm in diameter.

It can also support approximately 57.5mm-wide receipt media when correctly configured.

When purchasing replacement rolls, it is important to select compatible thermal receipt paper rather than standard paper, as the printer relies on heat-sensitive media to produce the printed image.

TM-T20IV for Retail

For independent retailers and larger stores, the TM-T20IV provides the essential features required from a modern checkout receipt printer.

Its combination of fast printing, automatic cutting, compact dimensions and flexible connectivity makes it suitable for conventional staffed tills and a wide range of EPOS systems.

Automatic paper-saving functionality can also help retailers reduce receipt paper consumption across a large number of transactions.

TM-T20IV for Restaurants and Hospitality

The TM-T20IV is also well suited to hospitality businesses including restaurants, cafés, pubs, bars and takeaways.

Its fast printing can help keep customer transactions moving during busy service periods, while its compact footprint makes it suitable for locations where counter space is limited.

Depending on the POS installation, businesses can choose between the standard USB/Serial version or the Ethernet-equipped model.

Why Choose the Epson TM-T20IV?

The Epson TM-T20IV provides a strong combination of affordability, performance and reliability for everyday POS receipt printing.

With speeds of up to 250mm/sec, a 15-million-line mechanism life and an automatic cutter rated for up to 2 million cuts, it is designed for continuous commercial operation.

Flexible connectivity also means businesses can select a straightforward USB/Serial configuration or choose Ethernet where network connectivity is required.

For retailers and hospitality businesses looking for a dependable 80mm thermal receipt printer without unnecessary complexity, the TM-T20IV is a practical choice.

Need Help Choosing an Epson POS Printer?

Not sure whether the Epson TM-T20IV is the right receipt printer for your POS system?

Tek Direkt can help you identify the correct Epson model and interface for your existing hardware and software.

We can also help with compatible receipt rolls, cash drawers, barcode scanners and other POS hardware.

Contact Tek Direkt for product advice, pricing or a quotation for multiple Epson TM-T20IV printers.