Acceptable Use Policy
Acceptable Use Policy
Keeping tekdirekt.uk secure, reliable and fair for everyone.
This Acceptable Use Policy explains the standards that apply when you access or use the Tek Direkt website.
By using tekdirekt.uk, you agree to use the website lawfully, responsibly and in a way that does not interfere with our systems, services, business or other users.
This policy applies to all visitors, customers and account holders using tekdirekt.uk.
Use It Lawfully
Do not use tekdirekt.uk for unlawful, fraudulent, abusive or harmful activity.
Protect Our Systems
Do not attempt unauthorised access, introduce malware or interfere with website operation.
Respect Our Content
Our website content, product information, design and branding must not be misused or commercially exploited without permission.
Protect Your Account
Keep your account credentials secure and tell us promptly if you believe they have been compromised.
Policy Sections
1. Scope of This Policy
This policy applies whenever you access, browse, interact with or use tekdirekt.uk.
It applies to:
Visitors
Anyone browsing or searching the Tek Direkt website.
Customers
Anyone requesting quotes, purchasing products or using customer services through the website.
Account Holders
Anyone creating or accessing a Tek Direkt customer account.
Automated Access
Systems, software, bots, crawlers or other automated tools accessing website content.
Use of the website is also subject to our other applicable policies and terms.
2. Prohibited Use
You must not use tekdirekt.uk in any way that is unlawful, fraudulent, harmful or likely to interfere with the operation of the website.
Unlawful Activity
Do not use the website for any unlawful purpose or in breach of applicable laws or regulations.
Fraud or Deception
Do not use the website to carry out, facilitate or attempt fraudulent, deceptive or misleading activity.
Unauthorised Access
Do not attempt to gain unauthorised access to our website, servers, databases, systems or customer accounts.
Service Disruption
Do not interfere with, disrupt, overload, damage or impair the operation, security or availability of the website.
Harmful Material
Do not use the website to transmit fraudulent, abusive, harmful or malicious material.
Business Harm
Do not deliberately use the website in a way intended to damage our services or legitimate business interests.
3. Security, Malware & Technical Abuse
You must not attempt to compromise the security or integrity of tekdirekt.uk or any system connected with it.
Prohibited activity includes attempting to:
Introduce Malware
Upload, transmit or introduce viruses, trojans, spyware, ransomware or other malicious code.
Bypass Security
Circumvent authentication, access controls, security measures or technical restrictions.
Probe Systems
Attempt unauthorised testing, probing or access to website infrastructure, servers, databases or accounts.
Disrupt Services
Carry out activity intended to overload, degrade, interrupt or impair website availability.
Security concerns? If you discover what you believe to be a security issue affecting tekdirekt.uk, please report it to us rather than attempting to exploit it.
4. Scraping, Automated Access & Product Data
Tek Direkt's website contains a substantial catalogue of product, pricing, specification and commercial information.
You must not use automated systems to scrape, harvest, extract, reproduce or misuse website data without our prior written permission, except where such activity is permitted by law.
Product Data
Do not systematically extract product titles, descriptions, specifications, MPN information, images or catalogue content for unauthorised reuse.
Pricing Data
Do not systematically scrape, harvest or reproduce Tek Direkt pricing or other commercial information without prior written permission.
Automated Requests
Do not operate bots, scripts, crawlers or other automated tools in a way that places unreasonable demand on our website or interferes with normal operation.
Account Data
Do not attempt to harvest account, customer, contact or other non-public information.
Website Content
Do not use automated tools to create unauthorised copies or databases of substantial parts of the website.
Security Controls
Do not attempt to evade rate limits, bot controls, access restrictions or other technical protections.
Legitimate search engines and authorised services are different. Nothing in this policy is intended to prevent normal indexing or access that Tek Direkt has authorised or made available for legitimate purposes.
5. Account Security
If you create a Tek Direkt account, you are responsible for keeping your login details and account credentials secure.
Keep Credentials Private
Do not disclose your password or account credentials to unauthorised users.
Use Appropriate Security
Use an appropriate password and take reasonable steps to protect devices used to access your account.
Report Compromise
Contact us as soon as possible if you believe your account, password or login details have been compromised.
You are responsible for activity carried out through your account unless that activity results from our failure to maintain appropriate security measures.
6. Website Content & Product Information
Tek Direkt provides website content and product information to help customers research and purchase business technology.
You may use website information for normal lawful browsing, purchasing and internal business evaluation.
Normal Use
You may view, print or download reasonable amounts of website content for your own lawful personal or internal business use.
Commercial Reuse
You must not reproduce, republish, distribute, adapt or commercially exploit substantial website content without our prior written permission, except where permitted by law.
Product information can change. Manufacturer specifications, availability, descriptions and other product information may be updated over time. Where a specification is critical to your purchase, check the applicable manufacturer information or contact us before ordering.
7. Intellectual Property
Content on tekdirekt.uk — including text, graphics, branding, logos, images, product information, page design and other materials — is owned by or licensed to Tek Direkt / LCOM Ltd unless otherwise stated.
Manufacturer names, trademarks, logos, product images and other third-party intellectual property remain the property of their respective owners where applicable.
You must not reproduce, copy, distribute, republish, adapt, exploit or commercially use website content without the appropriate permission, except where permitted by law.
8. Suspension or Restriction of Access
We may suspend, restrict or terminate access to tekdirekt.uk or to a user account where we reasonably believe this policy has been breached, or where action is reasonably necessary to protect the website, our systems, customers or business.
Protect Systems
Access may be restricted where activity threatens website security, integrity or availability.
Protect Users
We may act where activity presents a reasonable risk to customers, accounts or other website users.
Investigate Misuse
We may take reasonable steps to investigate suspected misuse and prevent further harmful activity.
Where appropriate, this may include technical measures intended to block or limit abusive automated access.
9. Website Availability & Liability
We take reasonable care to maintain the availability and security of tekdirekt.uk, but we do not guarantee that the website will always be available, uninterrupted, error-free or free from vulnerabilities.
To the fullest extent permitted by law, we are not responsible for:
- temporary interruptions, downtime or technical issues affecting access to the website;
- errors, omissions or inaccuracies in website content, product information or third-party materials;
- loss or damage arising from viruses, malicious attacks or unauthorised access, except where caused by our negligence; or
- the content, availability or practices of third-party websites linked to or referenced from tekdirekt.uk.
Nothing in this policy excludes or limits liability where it would be unlawful for us to do so.
10. Third-Party Websites & Services
Tekdirekt.uk may contain links to manufacturer websites, software providers, payment services, technical resources or other third-party websites and services.
Those organisations operate their own websites and are responsible for their own content, availability, security, terms and privacy practices.
A link from Tek Direkt does not mean that we control the third-party website.
11. Reporting Misuse or Security Concerns
If you believe tekdirekt.uk is being misused, your account has been compromised, or you have identified a potential security concern, please contact us.
Providing useful information can help us investigate more quickly.
What Happened?
Give a clear description of the activity or issue you observed.
Where?
Include the relevant Tek Direkt page or account area where applicable.
When?
Tell us approximately when the issue occurred or was discovered.
Evidence
Include screenshots or other useful information where appropriate, but do not attempt to exploit a security issue.
12. Changes to This Policy
We may update this Acceptable Use Policy from time to time to reflect changes to our website, services, legal obligations, security requirements or business practices.
Updates will be published on this page and will take effect from the date of publication.
We recommend checking this page periodically for the current version.
Related Policies
Terms & Conditions
Terms governing orders and purchases from Tek Direkt.
Privacy Policy
How Tek Direkt collects, uses and protects personal data.
Cookie Policy
Information about cookies, analytics and your cookie choices.
Contact Us
Contact Tek Direkt if you have a question about website use or our policies.
Questions or Need to Report Misuse?
Contact Tek Direkt if you have a question about this Acceptable Use Policy, believe an account has been compromised or want to report misuse of the website.
LCOM Ltd trading as Tek Direkt
12 Maythorpe, York, YO23 3RF
Company No. 17084470
VAT Registration No. GB515644004
Email: sales@tekdirekt.uk
Telephone: 01904 890308
Customer Support: Monday to Friday, 9:00am–5:00pm